Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ForeverPals.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you create an account, we collect your name, email address, and password. When you make a purchase, we collect payment information through our payment processor, Stripe. We do not store your full payment card details.
2. How We Use Your Personal Information
We use the information we collect to operate the service, including to:
- Create and manage your account
- Process your transactions
- Communicate with you
- Screen for potential risk or fraud
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe to power our payments. We also use Google Analytics to help us understand how our customers use the Site.
4. Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. You can choose to delete your account from your account settings page. By doing so, you will delete all and every information that you have shared with ForeverPals, including your credits. This action is irreversible.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].